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Home Assist Community Services is a non-profit community based public benevolent institution. It was established in the year 1999 to provide a range of services for older people and people with disabilities in the Queensland Local Government Areas of Bundaberg, Cherbourg, Fraser Coast, Gympie, North Burnett and South Burnett.
Home Assist Community Services constantly strives to offer service users the most appropriate, cost effective and responsive service available and in order to do this we need your help and involvement. If, during the course of requesting or receiving a service, you can see any way we can improve please don’t hesitate to contact us; likewise, if you have any feedback or a compliment about us or our contractors please let us know, ‘we won’t know if you don’t tell us’.
Home Assist Community Services employs 15 staff to assist some 8,400 registered clients in an area covering 48,000 square kilometres.
Home Assist Community Services treats all service users with dignity, respect and confidentiality. At your first interview we provide brochures and information about the services we offer and explain about your rights and responsibilities, advocacy, privacy and confidentiality, but if you are in any doubt about the information, or have any questions, please don’t hesitate to contact us.
Our Mission Statement
The Home Maintenance and Security Service Association Incorporated exists to assist members of the community who are aged and/or have a disability and their carers to live in a home of their choice, to remain safely in their home longer, in a community of their choice.
Home Assist Community Services aspires to be a leading provider of quality, client focused services.
Monday – 9.00am until 3.00pm
Tuesday – 9.00am until 3.00pm
Wednesday – 9.00am until 3.00pm
Thursday – 9.00am until 3.00pm
Friday – 9.00am until 3.00pm
Outside of hours please leave a message or fill out our ‘request a callback’ form.
Home Assist Community Services will be closed from 3pm on the 23rd December 2021, and re-open on the 10th January 2022 at 9am
During this time we will only be providing emergency plumbing and electrical work, to reach us during these dates times call 07) 41232234, please leave a voice message, our on call staff member will return your call.
All emails will be replied to after the 10th January 2022.
We’d like to wish you a Merry Christmas and Happy New Year.
Home Assist Community Services is committed to fostering a culture which values and maintains client and employee confidentiality and dignity in relation to personal and sensitive information in order to create an environment that is respectful of the rights of clients, staff and contractors. Read our full Policy Statement here