Home Assist Community Services can assist with Home Care Brokerage Requests. Please contact your Brokerage Provider with your request/s and they will send a referral to Home Assist Community Services on your behalf.
Home Maintenance
Domestic Assistance
Supported Shopping
Home Modifications
If you have complex needs, with our help you may be able to access Home Care Brokerage helping you to stay at home for longer with support from Home Assist Community Services. We offer a wide range of in home services enabling you to live independently in your own home by providing the needed services.
Home Assist Community Services enables your wish to stay at home for as long as you can you with a co-designed service agreement and a customised budget tailored to your needs, which means you can decide what services you want and maintain your own overview of available funding through this brokerage and how those funds are being spent.
Have a Question? Contact Us
Can I get a home care brokerage?
If you have not already been assessed by an aged care assessment team for a home care package you need to contact My Aged Care on 1800 200 422. During your phone call you will be asked a series of questions to help understand your needs and find what would best suit your situation.
What hours do you provide services?
We will co-design supports with you and deliver services for you so that you can be as independent as possible, feel safe living at home and most importantly so you feel supported to live the life you want. As you change, your support will change with you.
Please be aware, your current provider may charge you an exit fee which will be taken from the funds available in your package. Talk with your current provider to find out if costs apply.
How much will your service cost?
The Australian Government subsidises Home Care Package services, however you may be asked to contribute to the cost of your care if you can afford to do so.
Home Assist Community Services charges a minimal basic daily fee to all home care package consumers, saving you money each week. Our case management fees and administration costs are at the lowest recommended Australian Government rate and we do not charge exit fees if you want to leave us.
Can I Change Providers?
Yes, Home Care Package holders can change their provider if they are unhappy with the standard of the service they receive, or if they move.
Please be aware, your current provider may charge you an exit fee which will be taken from the funds available in your package. Talk with your current provider to find out if if costs apply.